FAQs
Orders and shipping
We ship to the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Danmark, France, Germany, Ireland, Italy, Liechtenstein, Luxemburg, Monaco, Netherlands, Poland, Romania, Slovakia, Slovenia, Switzerland, United Kingdom, Vatican (Can't find your country in the list? Please contact us.)
We ask for your understanding that we cannot make any more changes after we have confirmed the order.
We select the shipping carrier that offers the best value for money.
Shipping costs a flat rate of €29 to the countries listed under "Shipping and Delivery". Other countries on request.
The delivery time is currently about 3-4 weeks. Please note the delivery time confirmed by us in the order confirmation.
Pullit!
If you need the axle coupler, please check here : the guide "Coupling assembly and adapter selection"´whether you need an adapter.
If you have any questions or are unsure, we will of course select the suitable coupling option for you. Contact us.
Ja, mit der Kupplung für Montage an KSA 18 oder KSA 40 Hinterbauständern.
Almost all modern bicycles and pedelecs have a rear stand that is mounted near the rear wheel hub. The coupling versions KSA 18 oder KSA 40 werden zusammen mit dem Hinterbauständer am Rahmen verschraubt.
The seat post holder was designed for transporting the Pullit! constructed on a bicycle without a permanently mounted luggage rack. In the "fix" version, the seat post holder can be adjusted in inclination and moved along the seat post.
With small frame sizes and a low saddle (see illustration) the adjustable seat post holder must be used, to be able to set the correct transport position above the rear wheel.
When purchasing the Pullit!, we recommend ordering the option „Extension for adjustable seat post holder“ to upgrade the supplied seat post holder to be adjustable. This is done with two additional plates that give the seat post holder an additional swivel joint.